A Personalised Approach To Hearing
Local Hearing Aid Specialists
Local Hearing Aid Specialists
The Personalised Approach
At Local Hearing Aid Specialists, we pride ourselves on fantastic before and after sales care. Fully accredited with the Office of Hearing Services, we are an independent supplier of hearing devices, which enables us to give our customers unbiased hearing solutions. People come to us for our great customer service, product range and experience.
With over 20 years experience, Local Hearing Aid Specialists are proud to be a locally owned and operated Australian hearing company. Located at Wallsend in Newcastle, NSW, we are close to public transport with free parking and disabled access.
At Local Hearing Aid Specialists, we guarantee we will provide you with the product choice that suits your lifestyle and budget. We do not pay commissions to our staff, nor do we set them sales targets – so you can feel comfortable that we will give you an independent and ethical solution to your hearing needs.
At Local Hearing Aid Specialists, we work with a variety of independent suppliers to offer our clients practical and reliable hearing solutions. From assistive listening devices to Bluetooth and wireless products, we can help you find the right device for your needs. We do not pay commissions to our staff, so our clients are never ‘up-sold’ a particular type of hearing device. We will work with you to find the best device which fits your lifestyle and budget.
We offer the latest, advanced hearing solutions. Modern hearing devices are smaller in size than their predecessors and come in a range of options. These include: In-the-ear, Behind-the-ear, In-the-canal, Completely-in-the-canal. Today’s hearing aids are designed to decrease background noise, provide speech enhancement and offer wireless connection to your television and mobile phone.
We offer FREE trials of our devices, so call us to make an appointment.
It is important to care for your hearing, especially if you are exposed to noise whilst at work.
If you are currently or have been in the past exposed to noise whilst working, and your hearing has deteriorated, you may be suffering from a condition known as Industrial deafness. The condition is separate to the usual hearing loss we experience as we get older.
If you have worked in noise and feel that it may have affected your hearing you may be eligible to make a claim for industrial deafness.
Please contact our office to book in for a *Free* industrial deafness hearing test.
If it appears you might be suffering from industrial deafness, we can refer you to our preferred friendly local legal consultants at The Law Office of Conrad Curry.
Industrial deafness claims under NSW Workers Compensation
If you are a worker covered by the NSW Workers Compensation scheme and have suffered from industrial deafness, you may be entitled to claim the following:
- Hearing aids and/or replacement hearing aids;
- Lump sum compensation for the portion of your hearing loss caused by work.
Best of all, if you are entitled to make a claim for industrial deafness under the NSW Workers Compensation scheme, there is legal assistance funding available. This means, our preferred friendly legal consultants at The Law Office of Conrad Curry can usually handle your claim free of charge.
FREQUENTLY ASKED QUESTIONS
(Courtesy of The Law Office of Conrad Curry)
What are the costs?
In most cases, if you are entitled to make a claim for industrial deafness under the NSW Workers Compensation schemethere are no fees payable by you. This is because funding is available from the Workcover Independent Review Office or WIRO. WIRO will pay your solicitors fees and also pay for a medico-legal report if necessary.
What if I’m not covered by the NSW Workers Compensation Scheme?
Workers not covered by the NSW Workers Compensation scheme including Comcare, Police, Ambulance, Fire Fighters and Coal miners are not eligible to apply for WIRO. Please contact our friendly legal consultants at The Law Office of Conrad Curry should you wish to investigate these claims.
I had a previous claim many years ago. Can I still make a claim?
If your last claim was after you stopped working in noisy employment and you received compensation above a certain percentage, you may still be eligible to claim hearing aids.
If you continued to work in noisy employment since your claim years ago, you may be able to investigate another claim for hearing aids and any further loss of hearing cause by industrial deafness.
How long does it usually take?
A simple claim for hearing aids may take approximately 6 months.
A claim for loss of hearing due to industrial deafness and hearing aids can take between 6 months – 1 year, depending on the attitude of the insurer.
If you are simply claiming replacement hearing aids and have not worked since your last set, this should only take a few weeks.
But my employer was nice to me, I don’t want to make a claim on them?
Your employer is required to have workers compensation insurance to cover you for claims such as these. Whilst the claim would initially be sent to your employer, they would then send it straight to their workers compensation insurer to handle.
My employer no longer exists?
As employers are required to have workers compensation insurance the insurer at the time of your insurer will be responsible for determining the claim. Finding out who the insurer is, simply involved writing to the State Insurance Regulatory Office or SIRA.
How do I start investigating an industrial deafness claim?
Contact our office to book in for a *Free* industrial deafness hearing test, if it appears you have industrial deafness, we will forward your results to our legal consultants at The Law Office of Conrad Curry.
We arrange for you to see a consultant from The Law Office of Conrad Curry at our clinic or we have them contact you, whichever you prefer.
The Law Office of Conrad Curry
What Is Tinnitus
Tinnitus is where a person experiences ringing or noises in their ears. It is a symptom of a fault in the hearing system. The types of sounds associated with Tinnitus include ringing, buzzing, whistling, humming, and roaring.
While nearly 20 per cent of Australians suffer from Tinnitus, only a small group are severely affected. We strongly advise that after consulting with us you speak with your Doctor and if necessary, visit an Ear, Nose and Throat Specialist to rule out any underlying problems.
Do I need a Doctor’s Referral?
Only Pensioners need a referral for a hearing assessment. Please call our Clinic and we can help you with the referral process. Private, potential WorkCover and Children do not need a referral.
I am a Pensioner, What is the cost?
The Office of Hearing offer all Pensioners and DVA card holders free hearing assessments and fitting of hearing devices. Clients have the choice to be fitted with a Free to Client hearing device or they can choose to ‘Top Up’.
Do I need to make an appointment?
Yes, please phone or visit our office to make an appointment.
Do you test Children?
We test children over the age of 5. There is no medicare rebate. The cost is $120.
I am currently with another provider, can I change and come to you?
Yes, you can change your provider. It is an easy process with no fuss. Please call us or visit our office to find out more.
What do I do if my hearing aids are not working or need a service/repair?
In most cases, an appointment is not required. You can call in and see our friendly staff at any time during office hours. We can service most hearing aids while you wait.
Do you see Workcover clients?
We are accredited with Workcover NSW to conduct hearing assessments, quotes, fitting of hearing aids and ongoing maintenance.
Based in Newcastle, the owner of Local Hearing Aid Specialists Trish Humphrys (an accredited Senior Audiometrist), has over 20 years experience in the Hearing industry. Hunter Hearing, Audioclinic, Hearing Life and Bloom Hearing are just a few of the companies she has worked with.
Local Hearing Aid Specialists pride themselves on quality staff and client interaction. We see Department of Veterans’ Affairs (DVA) members, Pension Concession Card holders, and are WorkCover and NDIS accredited. We test school aged children as well as conducting commercial, industrial and aviation testing.
Toni East is an accredited audiologist with 20 years experience in running paediatric screening programs, electrophysiological testing, cochlear implant assessment and fitting, teaching, and diagnostic assessment and hearing rehabilitation.
Ellie and Michelle on reception are always ready to make appointments or to assist clients with the maintenance of their hearing aids.
Local Hearing Aid Specialists are proud members of the Wallsend Business Association and regularly support local business and community events. We support the Wallsend & Maryland Rotary in all of it’s endeavors. In 2013 they were awarded Best Customer Service in the Rotary Wallsend Community Awards. In 2017 Local Hearing Aid Specialists were a finalist in the Hunter Local Business Awards for Outstanding Health Improvement Services.
If you’d like to know more about these products pop in and see us or drop us a line.
Local Hearing Aid Specialists is located at Shop 4, Dan Rees St (Behind the Cheesecake Shop) in Wallsend, Newcastle NSW.
We are open Monday to Friday, 8.30am to 4.30pm. Our office has free parking and disabled access, and is serviced by public transport.
We also have visiting sites in Waratah and Stockton.